Based in Poole, Star Automotive is a leading independent service centre that provides low-cost services and repairs to customers in Dorset. We have worked for a number of top brands providing us with a vast knowledge and wide range of skills as well as a fantastic understanding of our customers’ needs.
I have only used Star Automotive once (after a personal recommendation) but was very impressed by the level of customer service. I was pleased with the way the work was carried out; professionally (with the car washed afterwards) and for slightly under the quoted figure. I have subsequently booked my car in for an MOT/Service.
I had an auto gearbox fluid leak. Star Automotive spent a half hour investigating the problem, topped up the fluid level, advised me as to courses of action I could take - and charged nothing!!! This is the level of service they provide. I'd be mad to go anywhere else.
Had a problem with EMS light on. After 4 repairs/ diagnosis at other garages over a year, decided to give it to Star Automotive. Within 20 minutes had diagnosed fault and later corrected successfully. Provided courtesy car too. Nice people, great at fault finding , reasonable costs and superb service all round. Recommend!
Staff at this service centre gave nothing but confidence in their ability to look after my car.
Thank you so much Steve and your master mechanic, you really were life savers today. You got me out of a hole and although the levels are low again this evening I have topped then up and as of yet had no problems. You guys were helpful and accommodating to get me back on the road. I've never been to a garage like yours and would recommend you to anyone. The parent company should be proud and I will be in touch and be back soon. Thanks again.
Very professional service received. My car had an electrical fault that was difficult to diagnose, but I was kept up to date during the investigations. Kind and friendly staff and would not hesitate to recommend them. Thank you.
Very pleased with level of service and attention paid to customer's requirements.
Car drives like new. Went out of their way to provide excellent service.